Privacy Policy

Last Updated: 01-01-2025

At Bitlux ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your information when you visit our website, bitlux.shop ("Website").

1. Information We Collect We collect the following types of information when you use our Website:

• Personal Information: When you create an account, place an order, or contact us, we may collect personal details, such as your name, email address, phone number, billing and shipping address, payment information, and any other information you provide.

• Non-Personal Information: We may collect non-personal data, such as your IP address, browser type, device information, pages viewed, and the date and time of your visit. This data is collected using cookies or similar technologies to improve the user experience.

2. How We Use Your Information We use the information we collect for the following purposes:

• To process and fulfill orders, including payment processing and shipping.
• To respond to your inquiries and provide customer support.
• To improve and personalize your experience on our Website.
• To send promotional materials, updates, or other communications that may interest you (only if you have opted-in).
• To comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience while using our Website. Cookies are small files that store information about your browsing activity. You can manage or disable cookies through your browser settings, but doing so may affect your ability to use certain features of the Website.

4. Sharing Your Information We do not sell, rent, or trade your personal information. However, we may share your information with third-party service providers in the following situations:

• Payment Processing: We use trusted payment processors to handle transactions, and your payment information will be processed by these providers in accordance with their privacy policies.
• Shipping and Fulfillment: We share your shipping address and order details with third-party carriers to fulfill your order.
• Legal Compliance: We may share your information to comply with legal requirements or to protect the rights, property, or safety of Bitlux, our customers, or others.

5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to correct any inaccuracies in your personal data.
• The right to request deletion of your personal information (subject to legal exceptions).
• The right to object to or restrict the processing of your personal information.

To exercise any of these rights, please contact us at the contact information provided below.

7. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy Our Website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised. By continuing to use the Website, you agree to the updated Privacy Policy.

10. Contact Us If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:

Email: info@bitlux.shop